Tackling the Root Cause of the World’s Billing Problem

Identifying cost savings for customers who have been consistently overcharged only solves one part of the global billing problem. Technology service providers, such as telecoms companies, are also at risk when failing to accurately bill their clients. Losing customers and breaching regulatory compliance are the foremost hazards, particularly at this time of increased data scrutiny and […]
Uncovering Technology Service Savings Is Now as Easy as Using Google

When you Google something, have you ever wondered how it can provide specific results for you to explore? The answer is semantic technology, specifically the famous Knowledge Graph in the case of Google. The main goal of semantic technologies is to help machines understand data, and they are now enabling an evolution from simple relational database […]
How Spend Analysis Can Help Your Telecom Spend Management

Did you know that global technology spending had a four percent increase even amid the pandemic? These numbers should not surprise you, especially since almost all businesses rely on technology and telecom to operate most of their functions. Unfortunately, about 20 percent of the amount that companies spend on telecom is an unnecessary expense. For […]
What is the Role of Contract Value Intelligence in Spending Analysis?

Understanding what truly constitutes contract value intelligence (CVI) is a crucial starting point for strategic cost management, expense management and enterprise spending analysis. Telecom or technology contract value can be determined by the quality of the service in relation to your overall technology and telecoms spend, which you must be aware of to determine whether […]
Category Management Analytics drives Business Digital Transformation

Imagine this: your team has found itself over budget after a challenging year of technology migrations and changing suppliers. You and your team need to find where the problems lie but no-one has enough spending analytics associated to your contract lifecycle management to fully understand the actual services being delivered within your technology and telecom […]
Proven Strategies to Improve Procurement Intelligence

In modern times, the shift from telecom expense management (TEM) software to technology contract value intelligence continues to gain momentum as the complexity of enterprises telecom asset lifecycle management increases. Every time you send an email or make a call, that is a service being delivered. When organizations use the cloud or machine to machine […]
Why is Technology Expense Management Complex?

Enterprise organizations have been striving to adopt wide ranging emerging technologies including technology expense management providers and telecom expense management software throughout recent history, meanwhile contract value management, contract value intelligence and enterprise spend analysis practices have also been gaining momentum. However, a growing problem exists, the complexity for enterprises to efficiently manage technology expenses […]
Digital Transformation With Spend Analysis Software

Enterprise digital transformation occurs when digital technology enables businesses to function better than before, improving efficiencies and business processes. At the core of this process is the transition of analog information to digital formats, with significant value available to organizations that adopt the right cost reduction strategies, spend management strategy, spend analysis process, and expense […]
Strategic Cost Management for Complex Services: CTO Insights

The focus for enterprises on strategic cost management and contract value intelligence has never been more important. From mobile contracts and packages for your teams, through to the M2M communications between your machines, your organization is consuming technology services in one form or another. You are well aware of your growing need for these services, […]
How to Optimize Telecom Cost Recovery

Many businesses are turned away from undertaking a telecom audit and seeking cost savings in their more difficult and complex contracts due to the costs and prohibitive factors involved associated to traditional audit processes. Complex contracts, like those in the telecom industry, cover hundreds of different products that can be configured in multiple ways. With […]